Privacy Policy 

Last Updated July 2026

This Privacy Policy applies to visitors of this website.

Your privacy is very important to us. This Privacy Policy explains how we handle information in relation to our website and our professional services in Ontario. This website and our services are intended exclusively for residents of Ontario, Canada. We do not actively market, target, or offer our services to individuals located outside of Ontario, including those in other Canadian provinces, the United States, or the European Union.

By using this website, you are agreeing to the terms set forth in this privacy policy.  Wise Hearts Therapy/Erin Walton reserves the right, in its discretion, to change or modify this policy at any time to address changes in the law or technology, and then post any updated policies here. Accessing this content does not create a therapist-client relationship.

Information Collected on This Website 

We do not use contact forms, registration fields, or account creation on this website. You cannot directly submit personal, financial, or health information through this site. 

Website Analytics and Cookies 

We use Google Analytics to help us understand how visitors interact with our website, track performance, and improve our online presence. 

Google Analytics uses cookies to collect data, such as your IP address, device type, browser, general geographic location, and the pages you visit on our site. We work with a third-party SEO agency to analyze these metrics and optimize our website content.

You can choose to decline these tracking cookies at any time using our website’s cookie consent banner. You can also opt-out of Google Analytics tracking globally by installing the Google Analytics Opt-out Browser Add-on. 

We may disclose personal information to service providers for IT, hosting and analytics. We may disclose personal information when required by law to Courts, legal bodies or regulators, or to protect our legal rights.

Direct Communication 

If you choose to contact us directly via the phone number or email address listed on this website, we will use that information solely to respond to your inquiry and discuss potential services. If you choose to contact us using the email address or phone number listed on this site, your communication happens outside of this website. Please note that standard, unencrypted email is not a completely secure transmission method. We recommend not sending sensitive information until we can connect through a secure channel. Sending your information by email is allowed, but at your own risk.

Client Records

Access to this website does not mean you are a client of Erin Walton/Wise Hearts Therapy. Potential clients will go through an onboarding process which includes informed consent and a separate Client Privacy Policy. All professional client records, intake forms, scheduling, and health data are handled, processed, and stored entirely outside of this website. We use Jane App, a dedicated practice management platform that is fully compliant with Ontario’s Personal Health Information Protection Act (PHIPA) and federal privacy laws. No health information or sensitive personal data is ever stored on or transmitted through this website (www.wiseheartstherapy.com). You can visit the separate Jane App website to book an appointment by clicking the “Book Online” or “Book Free Phone Consultation” links, which will take you to the Jane App.

Links

This website contains links to other sites.  We are not responsible for the privacy polices or practices of other websites and take no responsibility for the content on other sites.  This policy statement applies only to this website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Erin Walton at erinwalton@therapysecure.com